Electronic Payment Inquiry - Frequently Asked Questions

Your vendor number is an eight character code assigned to your company in the State's accounting system, AKSAS. You can contact the Division of Finance to find out what vendor number has been assigned to you.

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Payment information is kept on the Electronic Payment Inquiry web site for approximately six months.

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When the State makes a payment directly to your bank account we specify a date, called the effective date, when your bank should post the money to your account. Some banks choose to deposit the money in your account the day before the effective date, so you may see the payment in your account before it's effective. If there's some kind of problem with the payment transaction, an incorrect bank routing number for example, the State doesn't get notified of the error until at least one business day after the effective date. It's very important to us that we not tell you that a payment has been made to your account unless we're confident the money really got there. For that reason, payments don't appear on this web site until approximately one day after their effective date. It's still possible that we may not be notified of an error in posting a payment to your account, however. If a payment listed on this web site does not appear in your account please do not assume that the money is on the way. It's more likely that there is some problem with the payment transaction that will prevent it from processing successfully. Please contact us if you have questions or if there is a discrepancy between what you find on this site and what appears in your bank account.

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When you first enter the Electronic Payment Inquiry System, you'll see a screen that asks you for your Alaska Vendor Code. Type the eight character code in the space provided and then either press Enter or click on the link labeled View Payments. This will display a list of payment dates and amounts that should match the deposit information from your bank account. To see more detail for a selected payment just click on it's payment date. From there you will be taken to one of two places, either the detail information for the payment you selected, or to another list that shows the name of the departments that are paying you and the amount of their individual payments. This list may include multiple entries for the same department. To see the detail of an individual payment, click on the department name. The detail screen will show you the name and phone number of the person who entered the payment request, the department they work for, and the reference information that was provided with the payment request.

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When a payment request is processed in the State's accounting system, a warrant is created. A warrant is similar to a personal or business check that you would use to make a payment. Before direct deposit, you may have received printed state warrants in the mail. Now that same payment is transmitted directly to your account. If you do a lot of business with the state, we may issue many warrants to you in a single day. Depending on how you filled out your electronic payment agreement, all those warrants may be combined into a single deposit to your account. Your bank statement will show one transaction for the combined amount, but when you view the payment on this web site you'll see all the individual warrants that it included.

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On most of the screens you'll see in the Electronic Payment Inquiry system, there is a gray box in the upper left hand corner of the page. This box will contain one or more buttons to help you navigate through the site. If you're viewing a list of payments that is longer than a single page, then buttons will display that allow you to scroll up or down through newer or older payments, or take you back to the top of the list. When you view the detail of a warrant there will be button to take you back to the list of payments or to the list of warrants in that payment. On each screen you will also see a Logoff link in the upper right and lower left hand corner. When you're done researching payments you can click on either of these links to disconnect from the system and return to the initial screen.

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Occasionally an electronic payment may be made in error and need to be reversed. The typical reasons for reversing a payment are that it was made to the wrong person, or it was a duplicate payment for a bill that had already been paid. Within five days of the original payment, that State may submit a reversal transaction to get the money back from your account. On this web site, that reversing transaction will have a negative amount, and the label **STOP PAY** will appear next to it on the list. When you look at the detail of one of these stop payments, what you'll see is the detail of the original warrant the was reversed.

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To get additional information about a specific payment you should contact the person listed on the detail screen for that payment at the phone number provided. If you'd prefer to contact them via email, you can use the State's employee directory to look them up by name or phone number.

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If you have comments or questions about the Electronic Payment Inquiry system you should contact the Division of Finance.

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This is information that was entered with the original payment request in the State's accounting system. Each reference has a three letter code that specifies what type of information it is. Commonly used values are INV (invoice), GRT (grant number), and ACC (account number). You will also see the type GEN, or General, that may include information for any of these types. Each item includes a reference number, like an invoice number, that should be helpful in determining how to post the payment in your system. Each reference may also include an amount, a date, and a comment.

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In order for the State to be able to send payments directly to your bank account, you first need to submit an Electronic Payment Agreement. A copy of this agreement form and further instructions can be found here.

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